THE BLOG

Random musings, some ranting, but definitely all kinds of fun for lawyers to consider in joining the rebellion.

Stop Training People to Interrupt You business development design process May 29, 2025

 

One of my favorite sayings is, “You teach people how to treat you.”

By now, you’ve probably figured out that I don’t run a law practice like it’s 1987. I don’t do faxes, I don’t bill in six-minute increments, and I definitely don’t sit around waiting for someone to call the office just so I can ...

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Shiny Tech, Same Old Mess. Law Firms Are Still Drowning in Inefficiency. ai design tech Apr 06, 2025

In the past few months, I’ve spoken with a wide range of law firms and legal organizations who are making bold moves to modernize their operations. They’re investing in new case management platforms, dabbling in automation tools, and trying to leverage client intake software, CRMs, and scheduling sy...

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